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HOTEL CROYDON

YOUR CHIC, STYLISH BOUTIQUE HOTEL LOCATED STEPS AWAY FROM THE OCEAN

Cookies Policy

INTRODUCTION: We have a strong commitment to providing excellent service to all of our customers, including respecting their concerns about privacy. We understand that visitors to our website may have questions about whether and how this website collects and uses information. Accordingly, we have prepared this statement to inform you of our privacy principles. Use of this website by you will be deemed as your acknowledgment and acceptance of this privacy statement.

BROWSING: Visitors who browse this website do so on an anonymous basis. We have not configured this website to collect any information from your computer without your input. This means that, unless you voluntarily and knowingly provide us with information, we will not know your identity, your e-mail address, or any other information identifiable to you

INTERNET PROTOCOL (IP) ADDRESS: An IP address is a number that is automatically assigned to your computer every time you browse the Internet. When users request a page from our site, our servers log the user's current IP address. We use IP addresses to help diagnose problems. We do not link IP addresses to anything personally identifiable. Thus, each user session is anonymous

INFORMATION: When we need to collect information from you, we will ask you to voluntarily supply us with the information we need. For example, if you would like to make a reservation at one of our hotels, we will ask you for information such as name, address, telephone number, e-mail address, credit card type, credit card number, expiration date and room preference to process your reservation. We will use your e-mail address to send a confirmation and, if necessary, might use the other information to contact you for help to process the reservation. When we ask you for personal data when making a reservation or purchasing a gift certificate, including your name, address and credit card data, it is transferred over a Secured Sockets Layer (SSL) line provided you are using a SSL enabled browser such as Microsoft Internet Explorer or Netscape Navigator. This ensures that your information is encrypted as it travels over the Internet. This secure mode is enabled before any such information is transmitted from your computer. You will know you are in secure mode when the padlock icon in the lower right hand corner of the computer screen appears in the locked position. In addition, when accessing a secure server, the first characters of the site address with change from "http" to "https". After information reaches us it is stored on a secure server that resides behind a firewall that is designed to block access from outside the Company. We may also ask you to fill out an online customer survey, to obtain your suggestions or comments about your use of our services, or for similar purposes. Providing this information is voluntary. We also, at times, may use an interactive dialogue product to assist visitors while on certain web pages. The content of the dialogue is not identifiable to you unless you voluntarily provide us with your name or other information regarding your identity. The dialogue product is used only to facilitate your visit by providing the additional information you request, and the content will not be stored and used by us except for quality assurance and statistical analysis purposes, so that we can better anticipate our prospective customers' needs.

COOKIES: Like many companies, from time to time we may use "cookie" technology on our Site. When you visit our site, the cookie tells us whether you've visited us before or are a new visitor, where you were referred from and also tells us if you booked. The cookie does not track any personal information about you or provide us with any way to contact you, and the cookie does not extract any information from your computer.

USE OF INFORMATION: We treat the information you provide to us as confidential information; it is, accordingly, subject to our company's security procedures and strict corporate policies regarding protection and use of confidential information. Because laws applicable to personal information vary by country, our hotels or other business operations may put in place additional measures that vary depending on the applicable legal requirements. Information is generally processed and stored in the United States, in which data protection laws are not as comprehensive as in the European Union. Information gathered is used only for the purpose for which the information was collected and is not used or shared with other companies. The personal information you provide to us for making a reservation is made available to the applicable hotel for the purpose of meeting your reservation request. If you cancel your reservation, the information is stored for record keeping purposes only and is not accessed again. After completing your stay the information you provide may be used for direct marketing our hotel. We may use the services of a third party mail house for the sole purpose of mailing materials.

DISCLOSURE OF INFORMATION & OPT-OUT: We will not sell, trade, rent or release such information to entities outside of the Independent Collection, for their use without your approval and giving you the opportunity to opt-out. Links to Other Sites: If you choose to leave this site via links to other hotel sites, including those of advertisers, we are not responsible for the privacy policies or content of those sites, nor are we responsible for the cookies those sites might deposit on your hard drive.

MINORS: Our web sites do not sell products for purchase by children. If you are under 18, you may only use our web sites with the involvement of a parent or guardian. LEGAL ISSUES: We will disclose personal information when required by law or in good faith belief if such action is necessary or desirable to comply with the law, protect or defend the rights or property of our hotels, the site or its users.

PRIVACY STATEMENT CHANGES: In the future, we may need to change the privacy statement for our properties. All changes will be made here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone. Changes in the privacy statement will only affect our treatment of information supplied by you to us following the effective date of such changes, i.e., for information supplied by you prior to the change in the privacy statement, we will continue to honor the obligations of the privacy statement, for such information, in effect when the information was originally supplied by you. Information entered or re-entered following a change in the privacy statement will be governed by the new privacy statement.

CONCLUSION: Your privacy concerns are important to us. We hope this privacy statement has been helpful to you. If you have any questions about this privacy statement or privacy concerns please contact

HOW TO CONTROL COOKIES:                
You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Policies

All guests in the room must be 18 years or older unless the parent/legal guardian is staying in the same room. Guests are required to confirm their identity by providing their valid government-issued photo identification.

Check-in begins at 3 PM. Check-out time is 11 AM.

We are a smoke-free hotel. We do not permit smoking tobacco, marijuana, illegal drugs, e-cigarettes, vape pens, vaping, cartridges containing the liquid nicotine, or cigars in our facility. Penalties will apply.

The displayed rate reflects discounts on promotional bookings. Cancellation Policy is three (3) days prior to the arrival day by 2:00 PM EST, unless noted on your reservation as non-refundable. No-shows and cancellations are charged the first night plus tax penalty if you booked directly with us (100% of the total stay amount if you booked via a third party). If your reservation is noted as non-refundable, 100% of the total stay amount plus tax will be charged.

We require a $100 per night ($500 maximum per stay) incidentals hold to be placed on your credit card at check-in. The hold is not a charge and is released upon a successful room inspection within 24 hours of your check-out date. Your bank will determine how soon the hold is removed from your pending transactions (typically 3-7 business days with credit cards and 2-4 weeks with debit cards). You will not see a refund, instead, the initial hold will stop showing. It is your responsibility to be aware of how your bank handles all of your transactions, including pre-authorizations. We are unable to remove pre-authorizations directly through our hotel.

We do require a major credit card for stay and may accept a debit card. We will not accept prepaid cards, CashApp cards, Chime, or similar cards. Cash may be accepted to pay the remaining balance for your stay but cannot be used for the incidentals hold.

The credit card you provided to secure your reservation will be charged for the first night plus tax upon booking (if you booked a non-refundable rate, the total amount will be charged). If the amount is declined, your reservation will be canceled and room, rate, and room type are not guaranteed. Upon arrival, full payment for your stay is processed plus the $100 per night ($500 maximum per stay) authorization for incidentals.

The credit card used for booking must be the same credit card presented for payment at check-in. A credit card holder and ID must also be present.

Holiday and special events may require a non-refundable prepayment up to 30 days prior to arrival. No early departures are allowed. Special events include but are not limited to New Years, Boat Show, Winter Music Conference & Ultra, Memorial Day weekend, and Art Basel.

Room occupancy is recommended not to exceed two persons unless booking our suites. Rollaway beds are not provided. Because of the historic nature of our hotels, most of the rooms are smaller than the average room, therefore not conducive to quad occupancy. If you exceed the maximum number of guests allowed, you will be asked to rent another guestroom or vacate the hotel.

A mandatory daily resort fee of $25.00 (subject to applicable lodging tax) will be added to the guest room account and includes a variety of amenities and services to lift the guest experience by providing added value to the guest's hotel stay.

We require that all guests abide by 10:00 PM to 9 AM quiet hours.

No visitors after 10:00 PM. Visitors are not allowed to use guest amenities.

Our Housekeeping Staff will honor the “Do Not Disturb” ( “DND”) door hanger once during a twenty-four hour period indicating that the room is occupied.

No parties, loud disturbances and/or noise-nuisance are allowed or tolerated on these premises.

You are liable for any damage howsoever caused (whether by the deliberate, negligent, or reckless act) to the room, hotel’s premises, or property caused by you or any person in your party whether or not staying at the hotel during your stay. Any costs associated with repairs and/or replacement will be charged to the registered guest's credit card. In extreme cases, criminal charges will be pursued.

We reserve the right to refuse service to anyone for any reason(s) that does not violate Federal or State laws.

Posh South Beach hostel requires guests to have an out-of-state ID or international ID and onward travel papers.

Pet Policy

We love pets so feel free to bring along your dog child! Guests traveling with a pet will be charged an additional $250 deposit at check-in which will be refunded at check-out time as long as no damage is incurred. Pet must be accompanied and leashed at all times. Please contact our staff for weight restrictions for individual hotels.

Policy and restrictions:

  • Maximum weight 25 lbs
  • Must provide a $250 authorization with credit card
  • Service dogs are free to stay. They cannot be left in the accommodation unattended.
  • Pets that cause disturbance must be removed from the premises immediately.

Returning left behind or found items may incur a delivery and/or shipping charges to the recipient. Nothing contained herein is intended to or shall alter the statutory liability restrictions set forth in 509.111, Florida statutes, or any other federal, state, or local law, rule, regulation, or ordinance which limits liability for damages against a public lodging establishment or the operator of a public lodging establishment.

CROYDON HOTEL

Beautiful beaches. Beautiful weather. Beautiful Miami Beach experiences begin at Hotel Croydon. In a city filled with buzzing nightlife, know that you can relax in our tranquil mid-beach location. Our 7-story luxurious boutique hotel features 104-modern guest rooms, a fitness center, rejuvenating spa services, and a relaxing outdoor pool area. Not to brag, but our rooftop sun deck is nothing short of spectacular with sweeping city and beach views. Unique Miami Beach experiences unfold at Hotel Croydon.

End the day or begin the night with complimentary Happy Hour drinks at our full service restaurant and bar, The Tavern. Assorted cocktails and a wide variety of perfectly prepared meals to include juicy burgers with crispy French fries, fresh salads, sandwiches, pastas and more are carefully selected by our award-winning chef. Come and enjoy indoor or outdoor dining in a great atmosphere.



ROOMS

QUEEN 
ROOM

Sophisticated and elegantly embellished Queen Room is a peaceful escape from a day at the beach or shopping nearby. Our exceptionally furnished boutique room features earthy tones, luxurious cooling gel memory foam mattress, luxury C.O. Bigelow bath products, striking dark mahogany porcelain tile floor, iHome docking station, hair dryer, and a large flat screen TV.

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QUEEN 
QUEEN

Understated and refined, our tranquil Double Room features two inviting queen beds with upscale cooling gel memory foam mattress, luxury C.O. Bigelow bath products, mahogany porcelain tile floor, iHome docking station for your personalized melodies, hair dryer and large flat screen TV with cable.

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SPECIALS

Why Book Direct?

First night plus tax deposit only. Pay less in resort fees. Exclusive rates. Book Direct.

Members Rate

Members Rate - enjoy an exclusive discount with promo code PO107623.



AMENITIES

▹Free Wifi
▹Free Happy Hour 5-6 PM (daily signature cocktail only)
▹Complimentary Use of Beach Towels
▹Daily Housekeeping Service
▹Outdoor Swimming Pool
▹Rooftop Sun Deck
▹The Tavern Restaurant & Bar
▹Mini Bars and Mini Refrigerator
▹In-Room Safe
▹42" Plasma TVs with Satellite Service
▹Comfortable Beds with Cooling Gel Memory Foam
▹Premium Bath Amenities
▹Yoga Space and Exercise Room
▹iHome docking stations

* Due to liability and safety concerns, the hotel will not hold guests' luggage. Thank you for understanding.




SERVICES

PARKING

Parking:

Parking in Miami Beach is very limited and expensive. We recommend that our guests do not rent cars, unless planning to travel off of Miami Beach often during their stay. South Beach is a walking town and taxi cabs or Uber are available.

Municipal Parking Garages:

The nearest parking garage is located at 4400 Collins Ave. You must pay each time you exit. Additional paid public parking information here.

Street Parking:

There are metered parking spots along the street at $4 per hour from 9am – 3am daily.


PACKAGES

We will gladly hold our guests’ shipped packages up to 7 days prior to their arrival. Guests will be charged $5.00 plus tax, per package, after the 5th package. Packages over 20 lbs will be subject to a $10.00 plus tax handling fee per package. We suggest that guests purchase package insurance because we will not be held liable for damaged or lost packages. Guests are responsible for claiming their package(s) at the time of check-in and each time they receive a delivery notification from the carrier. You can request packages from 9:00 AM - 7:00 PM at the reception.

SPA

Etuni Spa is located on the 7th floor of the hotel. Services available by appointment only. Please call 305-200-4750 or email erika@etunimassage.com

Members Rate             

Free Wi-Fi

Room Type Guaranteed

Restaurant and Bar

LOCATION

  • Ocean Drive & The Beach – The beach is .01 mile away or approximately a 2 minute walk. Dreamy Ocean Drive is about 2.4 miles away or a 10 minute drive to iconic beach views, cafe-style dining and Art Deco architecture form the backdrop for your fun-filled day. Lined with quaint, pastel-hued Art Deco buildings and hotels, restaurants that spill out onto the streets, festive travelers, boutique beach shops and more, this oceanfront street is the place to go for a quiet cup of coffee, an oversized margarita and some excellent people-watching. It only makes sense that such a beautiful destination has served as the backdrop for some of Hollywood’s most iconic films and TV shows, like Scarface, The Birdcage, Miami Vice, Reno 911: Miami, Bad Boys, There’s Something About Mary, Dexter, Burn Notice, Magic City and Moonlight.
  • The Villa Casa Casuarina at The Former Versace Mansion – 2.4 miles distance from the property and approximate 38 minutes time to walk or 10 minutes drive. This glamorous restaurant is set in an opulent mansion formerly owned by Italian designer Gianni Versace, at the center of the Art Deco District. The restaurant is by Reservations Only and a dress code is required.
  • Lincoln Road – 1.6 miles distance from property and approximate 30 minutes time to walk or 8 minutes drive. Lincoln Road features various shops, cafés, galleries, restaurants, bars and other businesses. It attracts over 11 million visitors annually from all over the world not just for its premier shopping destinations, restaurants, and nightlife but also for its architecture. When famed architect Morris Lapidus was commissioned to redesign Lincoln Rd in the 1960s, his distinguished style positioned the road as one of the most luxurious destinations in the city during that time. Today, Lincoln Road is an iconic pedestrian district that serves as a hub for modern culture seekers, both local and international. Anchored by three internationally respected cultural institutions, the New World Symphony, Arts Center South Florida and the Colony Theater, Lincoln Road serves as a charging station for the mind, body and spirit.
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  • South Pointe Park – 3.4 miles distance from property and approximately 20 minutes drive. South Pointe Park is a beautiful park with panoramic views of South Beach's shoreline, Fisher Island, PortMiami's massive cruise ships across the channel and Downtown Miami across Biscayne Bay. The park has family-friendly walking trails, a kid's playground and splash park for the little ones and lots of places to grab a bite and watch the ships go by. Be sure to take a stroll down the scenic South Pointe Pier to truly soak in the view.
  • World Erotic Art Museum – 2.2 miles distance from property and approximate 42 minutes time to walk or 13 minutes drive. Located in the heart of the Miami Beach, Florida Art Deco District, is a museum, library, and education think tank that uses its collection to illustrate the history of erotic art.The collection includes sculptures, drawings, paintings, and photographs. The collection ranges from folk art to the work of famous artists. The Museum shows artwork from artists like Rembrandt, Picasso, Salvador Dalí, Fernando Botero as well as Robert Maplethorpe, Helmut Newton and Bunny Yeager to name just a few out of more than 4000.
  • The Wolfsonian-Florida International University – 2.3 miles distance from property and approximate 42 minutes time to walk or 11 minutes drive. The Wolfsonian–Florida International University or The Wolfsonian-FIU, located in the heart of the Art Deco District of Miami Beach, Florida, is a museum, library and research center that uses its collection to illustrate the persuasive power of art and design.
  • Soundscape Park – 1.8 miles distance from property and approximate 32 minutes time to walk or 9 minutes drive. Modern, landscaped park offering outdoor movie events with high-tech audio & visual effects.
  • Flamingo Park – 0.7 miles distance from property and approximate 14 minutes time to walk or 5 minutes drive. 36-acre park including an 8-lane lap swimming pool plus playground, baseball stadium & soccer field.
  • The New World Symphony – 1.8 miles distance from property and approximate 34 minutes time to walk or 9 minutes drive. The New World Center is a concert hall in the South Beach section of Miami Beach, Florida, designed by Frank Gehry. It is the home of the New World Symphony, with a capacity of 756 seats.
  • Arts Center South Florida, Oolite Arts – 1.2 miles distance from property and approximate 21 minutes time to walk or 6 minutes drive. Oolite Arts strives to be a leader in the South Florida contemporary cultural scene as a creative learning center and internationally recognized as a world-class cultural center. Walk-in gallery in the heart of Lincoln Road.
  • Jewish Museum of Florida-FIU – 3 miles distance from property and approximate 58 minutes time to walk or 18 minutes drive. The mission of the Jewish Museum of Florida-FIU is to collect, preserve and interpret the material evidence of the Florida Jewish experience.The Jewish Museum of Florida-FIU is located in two restored historic buildings that were formerly synagogues.
  • Holocaust Memorial Miami Beach – 1.7 miles distance from property and approximate 32 minutes time to walk or 9 minutes drive. The Holocaust Memorial of the Greater Miami Jewish Federation is a Holocaust memorial at 1933-1945 Meridian Avenue, in Miami Beach, Florida. It was conceived by a committee of Holocaust survivors in 1984, formally established in 1985 as the Holocaust Memorial Committee, a non-profit organization. This inspiring memorial, designed by Kenneth Treister F.A.I.A., is a tribute to the six million Jewish victims of Nazi terrorism before and during World War II. Around the monument are more than 100 artistic sculptures culminating with the moving statue of Love and Anguish.
  • The Bass Museum of Arts – 1.3 miles distance from property and approximate 26 minutes time to walk or 7 minutes drive. The Bass is Miami Beach's renowned contemporary art museum. Replete with historical significance, The Bass was founded in 1964 by the City of Miami Beach, the museum was established after the donation of a private collection by residents John and Johanna Bass and opened in what was formerly the Miami Beach Public Library and Art Center, a 1930s Art Deco building designed by Russell Pancoast. Recognized for organizing the first solo museum exhibitions in the United States of international artists such as Erwin Wurm, The Bass has also presented major exhibitions by influential artists including El Anatsui, Isaac Julien, Eve Sussman and Piotr Uklański. The exhibition program encompasses a wide range of media and artistic points of view, bringing fresh perspectives to the diverse cultural context of Miami Beach.
  • Miami Beach Golf Club – 1.7 miles distance from property and approximate 27 minutes time to walk or 8 minutes drive. Originally opened as Bayshore Golf Course in 1923 as part of pioneering developer Carl Fisher's ambitious Alton Beach subdivision that was designed to lure wealthy winter residents from New York, Indianapolis and Detroit. The City of Miami Beach hired Arthur Hills/Steve Forrest and Associates for the latest and most extensive transformation. The once tired and under-utilized Bayshore has now become the elegant and highly regarded Miami Beach Golf Club. The result is a beautifully restored landmark that will be enjoyed by South Florida residents and visitors from around the world for years to come.
  • Miami Beach Botanical Garden – 1.5 miles distance from property and approximate 30 minutes time to walk or 8 minutes drive. The Miami Beach Botanical Garden is a three acres tropical oasis located just two blocks from the famed Lincoln Road open air pedestrian mall. The Garden provides visitors a unique opportunity to view our horticulture collections including 100 palm species, orchids and native plants. Designed with meandering walkways, water features with turtles and koi, specialty gardens, a Great Lawn and waterfront promenade, the Garden is a habitat for wildlife in the midst of South Beach. The Botanical Boutique offers a wide array of gifts for the garden lover. The Garden Center has a wide variety of plants for purchase. Docent tours are available every Saturday morning or by appointment. A complimentary self-guided audio tour is always available.Suggested donation is $5 per person.
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EVENTS

  • MIAMI OPEN

    March 20-April 2, 2023

  • ULTRA MUSIC FESTIVAL

    March 24-26, 2023

  • MIAMI BEACH PRIDE

    April 01-16, 2023

  • BEACH POLO WORLD CLUB

    APRIL 20-23, 2023

  • MIAMI FASHION WEEK

    MAY 28 - JUN 02, 2023

  • FORMULA 1 MIAMI GRAND PRIX

    MAY 5-7, 2023

ACCESSIBILITY FEATURES

The Hotel has the following accessibility
features:

  • Accessible public entrance
  • Route from accessible public entrance to registration area
  • Route from accessible public entrance to guest rooms
  • Route from accessible public entrance to dinning area
  • ADA pool chair lift
  • Hotel provide valet parking
  • Elevator to guest room floors
  • Fire alarms with audible and visual notificactions devices
  • TV's with closed caption features
  • Accessible rooms with mobility features
  • Accessible rooms with communication features

The accessible guest room with mobility features include:

  • ADA chair
  • Roll-in shower
  • Grab bar in shower
  • Grab bar next to toilet seat
  • Hand-held shower wand
  • Low-level towel hooks and rack
  • All 32" wide doors
  • Each accessible room is a Queen Room with a Queen bed
  • Accessible kits with features for hearing and/or vision impairments are available upon request.
If you need any assistance to Book your room, please contact our Reservation Department. Open every day 7am to 10pm: 

Toll Free:
(877) 762.3477

Email:
bookings@southbeachgroup.com

IMPORTANT INFO

In recent months, we've received a number of unauthorized, invalid, or fraudulent online travel company bookings. Reservations from these companies will not be accepted or honored at South Beach Group Hotels. Please refer to the list below for Authorized and Unauthorized websites.


Authorized Websites:

  • Our own website*
  • Book by Phone 877-762-3477*
  • Airbnb
  • Booking.com
  • Hotels.com
  • HotelTonight
  • Hotwire
  • HotelsCombined
  • Orbitz
  • Expedia
  • Abreu
  • Ctrip
  • World2Meet
  • GetARoom


Unauthorized Websites:

  • Reservations.com
  • LoveVacations
  • Cancelon
  • Amoma
  • Revato
  • guestreservations.com
  • Snap Travel
  • stayforlong.com

* We prefer that guests book directly on our site as we offer more favorable terms. The first night plus tax deposit is due at booking time. The remaining balance is due upon arrival. The cardholder must be present with a matching government-issued photo ID.


This is a 100% Smoke-Free Property

DINING

THE TAVERN

THE TAVERN

The Tavern restaurant features a full-service restaurant and bar, open 7 days a week for breakfast, lunch, and dinner. The menu includes burgers, sandwiches, pastas, salads and much more!
Website

GALLERY

  • Hotel Croydon Entrance

    Entrance
  • Hotel Croydon Frontdesk Area

    Frontdesk
  • Lobby, Frontdesk Area

    Lobby
  • Hotel Croydon Swimming Pool

    Swimming Pool
  • Swimming Pool Corner View

    Swimming Pool
  • Croydon Hotel Rooftop

    Rooftop
  • Rooftop Wide View

    Rooftop
  • Hotel Croydon Queen Room

    Queen Room
  • Queen Room Back View

    Queen Room
  • Hotel Croydon Bathroom

    Bathroom
  • Hotel Croydon Queen Queen Side Room

    Queen Queen Room
  • Queen Queen Room Front View

    Queen Queen Room
  • The Tavern Restaurant Bar Area

    The Tavern Restaurant
  • The Tavern Restaurant Restaurant View

    The Tavern Restaurant
  • The Tavern Restaurant Inside View

    The Tavern Restaurant
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CONTACT US

3720 Collins Ave
Miami Beach

Front Desk

(305)-938-1145

Reservations Only

bookings@
877-762-3477

General Manager

Nestor Marchand

Group Inquiries

groupsales@

Guest Services

Nestor Marchand

Public Relations

Public Relations

QUICK CONTACT

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