Hotel Policies

Our hotel welcomes guests 21 years and older. Guests must confirm their identity at check-in with a valid government-issued state ID or international passport that matches the reservation name.

 

Check-In & Check-Out

Check-in time is 4:00 PM – 1:00 AM. Check-out time is 11:00 AM. Early check-in and late check-out are based on availability and may incur additional fees.

 

Identification & Payment

All guests must present a valid government-issued photo ID matching the reservation name at check-in.

Cash is not accepted. A valid credit or debit card (Visa, Amex, Discover, or MasterCard) is required at check-in for all payments and incidentals. A $100 authorization hold will be placed on the card and released after a successful room inspection at checkout. Prepaid cards, CashApp, Chime, and similar mobile payment cards are not accepted.

 

Resort Fee

A mandatory daily resort fee of $30.00 plus applicable tax will be added to the room account and includes access to amenities and guest services. If booked through the official hotel website, this fee is included in the total.

 

Smoking Policy

We are a smoke-free property. Smoking of any kind, including tobacco, marijuana, e-cigarettes, vape pens, and cigars, is prohibited in rooms and public areas. Penalties start at $250 and may increase depending on damages, with possible eviction for violations.

 

Occupancy

Room occupancy is limited to two guests unless booking a suite. Rollaway beds are not available. Exceeding the maximum occupancy will result in the requirement to rent an additional room or vacate the property.

 

Quiet Hours & Visitors

Quiet hours are enforced from 10:00 PM to 9:00 AM. Visitors are not permitted after 10:00 PM and may not use guest amenities. Parties, loud disturbances, and noise nuisances are strictly prohibited.

 

Liability & Damages

Guests are liable for any damage caused to the room, premises, or property by themselves or members of their party. All repair or replacement costs will be charged to the registered guest’s credit card. In severe cases, criminal charges may apply.

 

Pet Policy

We welcome dogs under the following conditions:

  • Maximum weight 40 lbs
  • $250 non-refundable pet fee per stay (fees are waved for service animals)
  • $250 refundable authorization hold at check-in (returned after inspection)
    • Applies to pets and service animals
  • Pets must be leashed and accompanied at all times and may not be left unattended in rooms
  • Animals causing disturbances must be removed from the property immediately
     

Lost & Found

Items left behind or found will incur delivery or shipping charges to the recipient. The hotel is not responsible for lost or stolen items. Please use the in-room safe for valuables.

 

General Terms

We reserve the right to refuse service to anyone for any reason that does not violate federal or state laws. Special event periods may require non-refundable prepayment up to 30 days in advance (e.g., New Year’s, Boat Show, Ultra Music Festival, Memorial Day Weekend, Art Basel). No early departures are allowed during these times.